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zZounds.com Overall:9.22/10 First Impressions: 8/10 (URL, Load time, Look and feel) Extras: 10/10 (newsletters, special offers, freebies) Navigation: 8/10 (Visible links, internal search engine, overall ease, text and graphics) Currency: 10/10 (how often they update) Support: 10/10 (use of online forms, telephone provided, email visible, response time to enquiries, return policy) Clicks to completion: 8/10 Prices: 10/10 Return Policy: 9/10 Shipping Charges: 10/10 > |
Overall: It's no surprise that zZounds.com won bizrate.com's circle of excellence award in 2005. A combination of great service and insane prices makes zZounds.com a no-brainer. Prices and Financing: In comparison shopping, zZounds.com consistently offered lower prices than the competition by anywhere from one dollar to hundreds of dollars. Wait, that's not even the best part. The greatest benefit of zZounds is free shipping on almost everything!! They are very upfront about which products ship free and which don't, but it really is true the "most products" ship for free. Check it out for yourself! Also, no sales tax (except for NJ). Finally, they offer "play as you pay" financing. You can split up your total into four payments. Support: At zZounds.com the customer support makes you feel like family. They offer you 30 days after a purchase to return the item if unsatisfied or they will match a lower price if you have found one elsewhere. Also, notice the customer comment section on the bottom of the home page.. Bargains: zZounds.com is a great place to find amazing deals. Check out the frequently updated banner smack dab in the middle of the homepage. There are sale prices on tons of items, and they are literally offering hundreds of dollars worth of savings here. |
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Guitarcenter.com Overall:8.8/10 First Impressions: 10/10 (URL, Load time, Look and feel) Extras: 10/10 (newsletters, special offers, freebies) Navigation: 8/10 (Visible links, internal search engine, overall ease, text and graphics) Currency: 10/10 (how often they update) Support: 9/10 (use of online forms, telephone provided, email visible, response time to enquiries, return policy) Clicks to completion: 8/10 Prices: 8/10 Return Policy: 9/10 Shipping Charges: 8/10 free |
Overall: GuitarCenter.com brings you a sleek and non-cluttered feel with great navigation. They have a search engine that pumps out almost instant results, but we found that it did not provide to most specified results. Also, GuitarCenter.com provides the most comprehensive choices for customization. Prices and Financing: Prices were always competitive with other sites, but in comparison shopping, we never found GuitarCenter.com to have the lowest prices. They also have a preferred payer card where you can get all the gear you need without having to pay anything up front (no interest and no payments for three months). GuitarCenter.com ships orders over $99 for free. Support: Support at GuitarCenter.com is top-notch. They have a great contact page with highly specified information so you can get answers to your questions fast. You can feel safe shopping at guitar center with their 30/30 policy. That means 30 day 100% money-back returns, and 30 days where if you find a lower price elsewhere they will meet it. They also have a section for customers to submit site improvement suggestions which shows that they care about the shopper. Other great features include a store locater so you can shop in person if you please. Bargains: Special offers and promos are everywhere at GuitarCenter.com, so keep your eyes peeled! Right now, they're giving away a free one-of-a-kind Epiphone guitar. All you have to do is visit their site, and sign up for the drawing! Make sure to check back frequently to see what the latest sales are. |
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ActiveMusician.com - Review Coming Soon...